Leading industry software for administering the collection of an account.
Footprint is our document imaging,
storage and retrieval system. It is the leading industry
software for the administration of incoming and outgoing
correspondence, reports, and other relevant documents
necessary for the collection of an account.
Footprint allows us to attach documents
to new and existing accounts with notations in the
account history. Copies of documents can be requested
from any terminal or viewed directly on our collectors’ screens. This information is permanently attached to the account, eliminating the need to request previously supplied information.
Using a high-resolution scanner, documents
are converted to image format and stored on a disk
drive for secure preservation and immediate access
upon request. For example, any consumer correspondence
or invoicing information would be scanned into the
account for permanent record keeping. Also, returned
checks assigned for collection are immediately scanned,
allowing the collectors viewing access to the actual
document for skiptracing purposes, signature verification,
This database of documents is accessible
by all collectors simultaneously, and eliminates the
necessity to locate a file or retrieve microfiche.